These terms and conditions govern your use of the website of Riviera Life Hospital for Psychiatry and Addiction Treatment. Please read them carefully before using the site, because by using it you acknowledge that you agree to them in full. If you do not agree to any of their provisions, please stop using the site.
Acceptance of the terms
By using this site or any of its services and forms, you confirm that you have reached the legal age and that you have the capacity to agree to these terms. Your continued use of the site after any update to the terms is considered agreement to the updated version.
The nature of the content and the medical disclaimer
The content published on this site — articles, guides and information about substances and psychological disorders — is provided for general awareness and education purposes only. Although it is written and reviewed by specialist doctors, it is in no way a substitute for a direct medical consultation.
The site’s content may not be relied upon to diagnose any condition, to determine medication doses, or to make a treatment decision without referring to a specialist doctor who assesses your individual case. Every case differs from others, and general information may not suit your particular situation.
No doctor-patient relationship is created
Browsing the site or contacting us through the forms or messaging channels does not create a therapeutic doctor-patient relationship. This relationship begins only after a formal medical assessment inside the hospital and the agreement of both parties to a treatment plan.
Emergencies
This site does not provide an emergency service. If you or someone you know is in immediate danger — an attempt at self-harm, an overdose, or an acute withdrawal episode — call the ambulance on 123, or the hotline of the Fund for Drug Control and Treatment of Addiction on 16023 immediately, and don’t wait for a reply through the site.
Acceptable use of the site
You agree to use the site for lawful purposes only, and you undertake not to:
- Use the site in a way that breaks the law or infringes the rights of others.
- Attempt unauthorized access to the site’s systems or to disrupt them.
- Publish or send harmful, offensive or misleading content through the site’s forms.
- Impersonate any person or entity, or provide incorrect information.
Intellectual property
All the contents of this site — texts, designs, logos, images and materials — are owned by Riviera Life Hospital or licensed to it, and are protected under intellectual property laws. They may not be copied, republished or used commercially without prior written permission. Limited quotation for non-commercial purposes is permitted provided the source is credited and a link to the original page is included.
Links to external sites
The site may contain links to third-party sites for reference purposes. We do not control the content of those sites and bear no responsibility for their policies or practices, and the presence of a link does not mean we endorse its content.
Privacy
Our handling of your data is subject to our privacy policy, which is an integral part of these terms. Please review the privacy policy to learn how your data is collected, used and protected.
Disclaimer of warranties
The site and its content are provided “as is” without any express or implied warranties regarding their accuracy, completeness or fitness for a particular purpose. Although we are keen to update and review the information, we do not guarantee that it is free of errors or that the site will remain available without interruption.
Limitation of liability
To the extent permitted by law, Riviera Life Hospital bears no liability for direct or indirect damages arising from the use of the site or reliance on its content. The medical decision remains the responsibility of the treating doctor who assesses the case directly.
Amendments to the terms
We reserve the right to amend these terms from time to time to reflect changes in our services or legal requirements. The updated version is published on this page with the date of the last amendment updated at its top.
Governing law and jurisdiction
These terms are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, and the Egyptian courts have jurisdiction over any dispute arising from them.
Contact us
For any inquiry about these terms, you can contact us through the contact us page or through the contact details published on the site.